Workers’ Compensation: A 10-Year Look Back and What We’ve Learned Workers’ compensation insurance, a cornerstone of workplace safety and employee protection, has…
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How Farm Mutuals can Improve Policyholder Experience Farm mutuals, with their deep roots in community and member-ownership, are uniquely positioned to leverage…
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Great Policyholder Experience: Can it be done? Let’s be honest, “delightful insurance experience” might sound like an oxymoron. 2025 is the time…
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P&C Insurance Evolution: 5 Forces Shaking Things Up The world of Property & Casualty (P&C) insurance is exploding with change. Forget dusty…
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The Old-School Grind: Manual and Time-Consuming Underwriting Imagine insurance underwriting in 2003: stacks of paperwork, mailed-in forms, and endless waiting for…
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Improving Policyholder Experience: Strategies for Delivering Exceptional Service in the Digital Age The insurance industry is undergoing a digital transformation, and policyholder…
6 months ago
The insurance industry is rapidly evolving, driven by technological advancements, changing customer expectations, and increasing regulatory pressures. For small insurers,…
6 months ago