Are You Being Held Back? A Policy Admin System Upgrade Guide for Small Insurers.

Finding a policy admin system upgrade can be a major challenge for small insurers. In today’s competitive insurance landscape, small insurers face a unique set of challenges. They need to be agile, efficient, and deliver a superior customer experience – all while navigating stricter regulations and managing on tighter budgets. Yet, many small insurers are crippled by outdated technology, particularly their policy administration system. These legacy systems, often a decade old or more, struggle to keep pace with modern demands. Manual processes, limited functionality, and clunky interfaces create bottlenecks, frustrate agents and policyholders, and hinder growth.

The Problem: Outdated Insurance Systems Hold You Back

Many small insurers rely on legacy policy admin system solutions that are a decade old or more; however, these outdated systems hinder efficiency, limit functionality, and create a frustrating experience for agents and policyholders alike.

The Solution: Upgrade Your Policy Admin System for Growth

Upgrading your policy admin system to a modern solution can be transformative.


  • Seamless workflows: Automate tasks, streamline processes, and eliminate manual data entry.
  • Enhanced agent and policyholder experience: Offer online tools, self-service options, and faster turnaround times.
  • Improved efficiency: Reduce costs, free up resources, and empower your team to focus on strategic initiatives.
  • Increased scalability: Accommodate growth without worrying about system limitations.

Fear Not: A Step-by-Step Guide to Upgrading your Policy Admin System

A policy admin system upgrade as a small insurer may seem daunting, but we’re here to help. Here’s a roadmap to get you started:

  1. Evaluate Your Needs: Identify your pain points and desired functionalities in a new system.
  2. Set a Budget: Be realistic about your investment capabilities. Remember, modern policy admin system solutions can be surprisingly affordable.
  3. Research Vendors: Look for solutions designed specifically for small insurers. Talk to industry peers and get referrals.
  4. Set a Timeline: Establish a clear deadline for vendor selection to avoid getting bogged down in the evaluation process.
  5. Choose the Right Partner: Prioritize vendors with experience serving small insurers and a proven track record in the insurance industry.
  6. Evaluate Solutions: Look for a modern, cloud-based (SaaS) system that is both configurable and user-friendly.
  7. Define a Delivery Plan: Work with your chosen vendor to establish project scope, timelines, milestones, and costs.

Investing in a Modern Policy Admin System is an Investment in Your Future

By upgrading your policy admin system as a small insurer, you can empower your team, improve customer satisfaction, and unlock new growth opportunities for your small insurance business.

Trailblazer offers a comprehensive suite of policy admin system solutions designed to meet the needs of small insurers. Contact us today to learn more and start on your path to success.