Jake Williams
June 24, 2025
Enhancing Agent Relationships with a Modern Core System
Enhancing Agent Relationships with a Modern Core System For many smaller insurers, agents are more than intermediaries, they’re trusted advisors, local advocates, and essential partners in growth. Deepening these agent relationships isn’t just a strategic advantage, it’s a...
May 30, 2025
5 Mistakes Smaller Insurers Make When Choosing Their Policy Administration System
5 Mistakes Smaller Insurers Make When Choosing Their Policy Administration System Choosing a policy administration system is a significant decision for any insurance company, particularly for smaller operations. This system becomes the operational backbone, influencing everything from underwriting...
May 8, 2025
Avoid the Breach: 5 Data Security Fundamentals for Smaller Insurers
Avoid the Breach: 5 Data Security Fundamentals for Small Insurers In the complex landscape of modern insurance, data security is no longer an optional add-on; it’s a fundamental necessity. For smaller insurers, handling sensitive policyholder information makes you...
April 22, 2025
Workers’ Compensation: A 10-Year Look Back and What We’ve Learned
Workers’ Compensation: A 10-Year Look Back and What We’ve Learned Workers’ compensation insurance, a cornerstone of workplace safety and employee protection, has undergone significant transformations over the last 10 years. Driven by economic shifts, technological advancements, and evolving...
April 9, 2025
An Insurers Guide to Spring Cleaning: Refresh and Renew for Success
An Insurers Guide to Spring Cleaning: Refresh and Renew for Success Spring is in the air! It’s a time for renewal, fresh starts, and decluttering – not just your home, but your insurance operation, too. Just like a...
February 19, 2025
Leveling Up: How Farm Mutuals Can Enhance Policyholder Experience with Insurtech
How Farm Mutuals can Improve Policyholder Experience Farm mutuals, with their deep roots in community and member-ownership, are uniquely positioned to leverage technology to enhance the policyholder experience. By embracing modern solutions, these organizations can not only improve...
January 23, 2025
2025: The Year of Amazing Policyholder Experience
Great Policyholder Experience: Can it be done? Let’s be honest, “delightful insurance experience” might sound like an oxymoron. 2025 is the time to change that. This year, let’s make it our mission to redefine the policyholder experience, turning...
January 7, 2025
5 Trends Reshaping the P&C Insurance Landscape
P&C Insurance Evolution: 5 Forces Shaking Things Up The world of Property & Casualty (P&C) insurance is exploding with change. Forget dusty offices and slow-moving claims – this industry is undergoing a digital evolution fueled by technology, climate...
November 14, 2024
Improving Policyholder Experience: Strategies for Delivering Exceptional Service in the Digital Age
Improving Policyholder Experience: Strategies for Delivering Exceptional Service in the Digital Age The insurance industry is undergoing a digital transformation, and policyholder experience has become a key differentiator. As customers increasingly expect personalized, convenient, and efficient service, insurers...